Why Do Customers Leave You? http://stratique.com
Why Do Customers Leave You?
The minority will leave due to a bad experience. Others will leave because they have no emotional connection to your brand and so therefore only consider price, but most (some surveys say as many as 70%) of the customers and clients whose business you lose take it elsewhere because they simply feel neglected, anonymous and unimportant to you.
Doesn't it therefore make sound business sense to communicate with them every month by a variety of method, from email, personalised letters, telephone "research" calls and through social media groups?
Is customer loyalty management a part of your 2011 marketing plan? If not, it should be!
Not got the time or resources? Call the Stratique Marketing, design and PR team today. Our low-cost client retention communications packages start from just £99/week
Call Melanie or Andy for a free consultation today on 0845 226 3095 or visit our website at http://www.stratique.com/
Stratique marketing Design and PR:
More leads, more customers, more sales!
The no-nonsense feet-on-the-ground marketing company.
